Shipping policy
We do not have set shipping charges, such as a certain amount per dollar of
order. We believe in charging fair prices for shipping and not making a
profit on shipping and handling. We do our best to charge actual shipping
charges billed to us on our accounts. Therefore many times we will charge
your credit card for the actual merchandise and then charge the shipping
separately on another invoice.
What if my merchandise is damaged in
shipping?
Contact the shipper and report the
damage to them. Unfortunately, we are not responsible once the merchandise
leaves our warehouse. It is entirely up to you, the receiver and the shipper
to work out a settlement on shipping.
Your credit card will be processed
manually by Colleen's Business Service
(will show up on your credit card invoice as CBS). You will NOT be
automatically charged. This gives us the opportunity to review your order,
make sure we have all items you ordered and charge you accordingly. It also
gives us the chance to apply certain discounts offered to our repeat
customers.
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